Last updated: January 1, 2026

Thank you for choosing Jin-Peptide. Due to the specialized nature of our products, please review our return and refund policy carefully before placing an order.

1. All Sales Are Final

Due to the sensitive and research-specific nature of our products, all sales are final.

We do not accept returns, exchanges, or cancellations once an order has been processed and shipped.

2. Damaged or Defective Products

If your order arrives damaged or defective, please contact us within 3 days of delivery.

To process your request, you must provide:

  • Clear photos of the damaged product

  • Photos of the packaging

  • Your order number

Once verified, we will offer a replacement or refund at our discretion.

3. Incorrect or Missing Items

If you receive the wrong item or your order is incomplete, please contact us within 3 days of delivery.

After verification, we will arrange a replacement shipment.

4. Non-Returnable Conditions

We do not accept returns or refunds in the following situations:

  • Change of mind

  • Incorrect product selection by the customer

  • Improper handling, storage, or use

  • Minor packaging damage that does not affect product quality

5. Order Cancellation

Orders cannot be canceled once they have been processed or shipped.

If you need to make changes, please contact us as soon as possible after placing your order. We will do our best to assist, but changes are not guaranteed.

6. Refund Processing

If a refund is approved, it will be processed to your original payment method within 5–10 business days.

Processing times may vary depending on your payment provider.

7. Contact Information

If you have any questions or need assistance, please contact us:

Email: ginn6600@gmail.com